When You Can’t Get Out of Yourself

2018 November 5

Most people talk about thoughts as if they come to us only in times of inspiration. A light bulb goes off. An idea suddenly comes to you. A thought passes by and then is gone as quickly as it came. Although this is how some people may experience thinking when life is going as planned, this process doesn’t come close to describing how someone in distress interacts with their own thoughts. When in distress . . .

Certain thoughts can imprint themselves on us and in us. When confusion flourishes, thinking isn’t free and open to all of the world’s possibilities. No, thinking under duress is overwhelmingly restrictive, not creative. It doesn’t allow us to notice much of anything else. It conceals more than it reveals as the thoughts that come to us when we experience stress are a type of extreme focus. But this isn’t the kind of focus most people talk about. This laser focus isn’t on anything or anyone in front of you, rather on something that happened. Yesterday. A week ago. A year ago. Something or someone no one else can see, yet you can’t let go of. Something you wish you had said. A conflict you can’t forget. Words that hurt and stay with you as they play over and over in your mind without interruption.

Peace of mind is elusive when so much is being asked of us as our attention is being moved in ways that we seem to have no control over. It’s as if we are always in two places at once: listening to ourselves and the person in front of us. We can try to perform this dance for a while but it’s exhausting. We can’t really listen to the person or situation before us because we’re also trying to attend to what we are preoccupied with. We see their lips move, but we don’t hear them. They see us, but they may never know what we are thinking.

Certain thoughts are difficult to let go of even when we desperately want to be freed from them. When life is unfolding in ways we anticipated, it is accurate to say we are thinking about something or someone. Under the influence of uncertainty, however, we are no longer thinking about something. When we feel powerless and incapable of impacting events and situations, thoughts find us even though we don’t want them to. They turn up when the lights are turned off. They are loudest when there is a moment of silence.

When distressed, we experience a paradox. We can’t seem to free ourselves from certain thoughts because the more we give ourselves to that worry, that hug we never got but so desperately wanted, that compliment that was given to someone else, the more attention it demands. And the more attention it demands, the more it grows.

When we get in this mindset, we believe that if we would simply give it more time and attention, it will be polite enough to disappear into the background, if only for a short while. But that usually doesn’t happen.

Ironically, the more we pay attention to certain types of thoughts, the more we devote ourselves to them, the louder they become. In the process, all that is before us becomes background noise as we become consumed with chasing down thoughts far beyond where we are.

Certain thoughts can contaminate the way we think. When we are tired and exhausted, we are at our must vulnerable to become consumed with a regret, a frustration, an argument, an interaction that begins to contaminate other ways of thinking. Destructive patterns of thinking can quickly emerge in which we lose the capacity to think about what most distresses us in creative, novel, or different ways. When this happens we are not really thinking about something—from different perspectives, with reflection, checking our own reactions with the voices of others—as much as we are thinking about something in the same way, over and over again. Thinking about something—again and again in the same way—can quickly become familiar. And then, familiarity becomes normal. Over time, normal becomes expected not because it is helpful or good or accurate, but because it is what we have become accustomed to.

Not all thinking is created equal. How we feel about something and what we believe we can do to improve or change a situation changes not simply what we think about, but also how we think. For those of us who are in highly distressing situations, being told to think “logically” or “abstractly” or “rationally” about someone or something, can be a type of insult because it assumes we have the luxury of stepping outside of our situations. That sounds noble, but it is often not possible.

We accept the biological reality that people under the influence of alcohol and drugs physiologically respond to stimuli differently. Isn’t it time we begin accepting the fact that the influence of exhaustion and stress also means we will think differently about the situations we are faced with?

In an upcoming book I wrote with co-author and caregiver advocate, Donna Thomson, The Unexpected Journey of Caring: The Transformation from Loved One to Caregiver (June 8, 2019), this is exactly what we do as we explore the ways in which caregivers are shaped by experiences that can’t be understood apart from the influences of care, exhaustion, stress, isolation, and relationships that shape and remake who they—we—are and how we respond.


When Caregiving Becomes Part of You

2018 July 31

Each of us inhabits different roles throughout life. Whereas everyone can point to a calendar to explain the last day they were employed at a particular workplace, informal roles don’t have clear endings. Too often, caregivers are unprepared to make sense of what happens when the role they occupied continues shaping them long after others believe their caregiver role “ends” because . . .

Caregiver tasks may end but not the parts of you that were shaped by the role itself. Others may believe that caregiving ends when your loved one moves into a nursing home, assisted living facility, or when a loved one dies.  With this noticeable shift, you are expected to seamlessly return to your previous life. But this expectation doesn’t often fit with how you see yourself. Too much focus is on what you did in the care role and not enough attention is given to who you became throughout the process. The disparity between what you thought you would feel—one step closer to your old self with each passing day—and how you actually feel—a revisiting of unease with each passing day, can’t help but create more confusion and feelings of inauthenticity.

“Life can now return to normal,” others proclaim. But what others consider normal may no longer be what you consider normal.

“Now you can start over,” you are told. Start over? Doesn’t that mean denying that you were living while you were caregiving?

“Now you can get your self back again,” you are reminded. But what if you don’t want to return to your old self?

Although family, friends, and colleagues may sincerely believe that life can return to normal when caregiving “ends,” you know that’s not really possible.

Caregiving may have radically interrupted your previous life, but somewhere along the way, it became a guide to living. You are not who you once were.

Your understanding of normal has been irrevocably changed.

The clarity of your caregiver role has been replaced by an overwhelming sense of ambiguity. The emptiness of not knowing what to do in response to your role change can overwhelm in ways you couldn’t have predicted. The exhaustion of care is replaced by a different kind of exhaustion: How do I explain to others that the values that I developed in my caregiver role are still with me?

The clarity of knowing what was expected of you as a caregiver, however challenging, is gone.  Now, the uncertainty of what you are to do without a clear and overriding purpose of care can’t help but make you doubt who you are and what you should be doing.  When you were a caregiver, every day was clear in its purpose as the routines of care were the ultimate guide. Unending exhaustion was part of your everyday role, but now you find yourself exhausted by the apparent purposelessness of the everyday, not marked by life and death, pain and suffering, love and connection, but by trivialities that no longer make any sense.

How do you explain that you miss parts of yourself as a caregiver, or at least the parts of your role that made it clear what you were supposed to be doing and how you were supposed to act?

 Care doesn’t stop when caregiving ends. Others may no longer call you a caregiver, but the impact of your experiences doesn’t just evaporate the moment your “caregiver” role is omitted from how others label you. Just when family and friends believe your caregiving role is over, you may begin thinking about your experiences in ways that may have been too difficult to comprehend when you were so deeply in the experience. Care isn’t something you can turn off immediately, or even slow down when the caregiving role changes. Though others may no longer refer to you as a caregiver, the care that made you a caregiver has no shelf life.

When it comes to roles that shape how we think about ourselves, there is no clear ending point. Caregiving doesn’t end even though the responsibilities that once characterized that role may cease.

Caregiving isn’t just something you give; it’s something you become.

You don’t “recover” from being a caregiver because the experience has become such a vital part of who you are that to let go of that part of yourself would also mean relinquishing everything you learned in the process of caring for someone you love.


2018 June 27

Feeling lost used to be a rite of passage. Before GPS, anyone driving in a car, at one point or another, knew what it was like to be lost. That feeling of knowing where you want to be but not being able to find your way and get to where you want to go. Here, in this very moment—whether in a car or in life—something happens to us. Too often, we are so concerned about not getting lost that we rarely pause long enough to consider how feeling lost changes how we think when we are at our most vulnerable.

Time acts differently. There is an urgency to being lost that is absent, or at least hidden, when we don’t have a clear destination in mind. Perhaps it’s because in the course of everyday life, we don’t always have clear goals. When we want to get somewhere in particular, however, urgency emerges. Sometimes, it’s because we feel the need to get somewhere at a specific time.  But there’s also a distorted rhythm to being lost.  Time no longer cooperates.  It appears to go by faster and slower—taking us out of the normal rhythms that allow us to ignore time. When we are lost, we become highly sensitized to the passing of time, transporting us into a hyperawareness of how the need to get somewhere affects our body.

When we are lost, time is no longer something that we look at on our watches—it’s something that begins acting on us as our body tenses up, our pulse quickens, and our breathing become increasingly distressed.

In the midst of growing uncertainty, we look to time for guidance, but because we don’t exactly know where we are and how long it might take us to get where we feel like we need to be, time becomes meaningless as it doesn’t allow us to predict anything.

Everything demands our attention. When we feel like we know where we are, we know what we should pay attention to and what we don’t need to think about. Mindlessly driving to work is comforting because the journey is characterized by what we don’t have to notice. Guided by habits of routine means not having to pay attention to directions, the right turn, that curve, or that long stretch of highway. When guided by habit, our bodies and minds collaborate with our environment so we can become engrossed in our own thoughts—a favorite song, a rehearsing of what might happen later that day, or replaying a conversation from the previous night.  We are on autopilot. When lost, however, everything demands our attention. Everything has possible meaning. Every street name might be the path you are looking for. Every landmark might be a clue to finding where you want to be.

When everything around us has possible significance, we can’t help but feel overwhelmed. We don’t feel like we are moving forward as much as our surroundings are streaming at us. Because we can’t anticipate anything, signs come toward us—we don’t pass by them. Only when a street sign is upon us can we realize that was the very street we wanted to take.  Clues appear and disappear in such short notice that we can’t take a moment’s break. Our attention must remain fixated on what we are doing because our senses need to be heightened to account for every possibility. As our hands grip the steering wheel and our eyes hastily scan, disorientation means not being able to free our minds from preoccupying ourselves with everything that is around us

Self-doubt becomes magnified. When we have to pay attention to everything, while we are in the midst of our journey, we can’t help but question ourselves. “Was I supposed to have taken a left at that last street?” “Maybe the directions are wrong?” “Is this the path I’m really supposed to be taking?” “Should I turn around?” “Should I ask someone else for help?” “Where did everyone else go?”

When we don’t know where we are or where we are going, the voice in our head becomes our own navigational device that doesn’t as much give us directions as it makes us question every decision. And the longer we feel like we are lost, the more we begin to question ourselves as each decision becomes more and more important.  As every choice becomes magnified, we can’t help but believe there is only one right way to get there. And if there is only one right way to get there, then yes, every action and inaction is consequential.

At this point, lostness isn’t only about where we are going as much as it’s a charge against ourselves. “I’m terrible at directions.” “I can’t believe I can’t figure this out.” “I should have spent more time preparing for this journey.” “I have no idea what I’m doing.” As the voices of self-doubt become an unending monologue, we feel less and less connected to what is around us. Lostness is no longer a geographical description as much as a personal and scathing indictment. “I am lost.”

The voice we use to talk to ourselves isn’t supportive and encouraging. It’s nasty and unrelenting. It’s usually full of contempt and almost never self-forgiving. In the silence of our own thoughts, we treat ourselves in ways we would never treat others. Our self-voice never, ever apologizes.    

Perspective shrinks when we are lost. When threatened by not knowing where we are or where we are in relation to where we want to be, we become single minded. Feeling lost isn’t simply about getting where we want or need to be, it’s also a statement about our incapacities. “If I can’t even find my way, how am I going to do what I need to?” “Why are the simplest things so hard for me?” “Why does this always happen to me?” “I must really be losing it.” In the process, the world around us shrinks.  At the very moment when our surroundings are drowning our attention in constant stimuli, we lose our ability to see beyond our immediate circumstances.

We can no longer see ourselves and our journey for what it is. It represents so much more.

It—our journey, our need to find our way—becomes a preoccupation.  Nothing else matters. We push down faster on the pedal. We take more risks. We don’t fully stop at the stop sign. We turn away from others.  And our desire to find something real and concrete becomes our sole preoccupation at the very moment when our peripheral vision shrinks allowing us only to see what is immediately before us, distorting everything.

And then we arrive at our destination. We arrive but we are different. We are where we thought we needed to be but we are depleted and exhausted.  The first voice we hear startles us because it’s the first voice we’ve heard in a while that isn’t ours. The first voice we’ve heard that isn’t yelling.  We are there, but we are different. And then we spend the rest of the time camouflaging the fact that it—the journey—has taken too much from us for us to share without looking silly and embarrassed.

Being lost isn’t a description of a place; it’s an experience that shapes how we think about ourselves and our capacity to get where we want to be.

Being lost isn’t something we’re allowed to talk about. Being lost changes us but we can’t let anyone know this because it’s a state of mind that is seemingly temporary.  We admire people who always know where they are going. With GPS, we’re led to believe that being lost is out of style. Not something anyone has to worry about anymore. Unfortunately, that’s not true.

People are still getting lost, every day, it’s just we no longer want to acknowledge that being lost is part of being human and it often has nothing to do with a destination, but a change in how we think about ourselves in the midst of struggle. Isn’t it time to create spaces to talk not only about destinations, but also what it means to be lost? We don’t need others nearly as much when we’re at our destination, but we need each other most when we are lost and under the influence of self-doubt.



On the Other Side of Social “Awkwardness”

2018 May 23

We’ve all witnessed the “awkward” silence moment in the presence of another. And we know this situation is even more awkward when someone publicly diagnoses what’s happening by saying, “Wow, that was kind of awkward.”  Most people can endure this so-called social awkwardness for only a matter of mere seconds. But what makes interpersonal silence so awkward for most people but not for caregivers who spend a majority of their interactions with loved ones in silence?

Caregivers are open to ways of connecting that don’t require talking.  Sharing space and developing closeness with another person can be accomplished in so many ways. While talk and disclosure can bring people closer together, so can shared presence.

Caregivers know what most others don’t—talk is just as effective at keeping people “distant” as it is in drawing people closer.

If others were able to witness how caregivers create closeness, they would walk away in disbelief.  “I don’t get it, nothing happened? Nothing was said.”  I heard this refrain too many times as a hospice volunteer when others would question the merit of spending time in the company of someone who may not be able to talk or to express themselves verbally. What outsiders believed must have been remarkably awkward—“I don’t get how you can spend an hour with someone you don’t know”—I knew was anything but awkward. Shared presence was comforting. The silence was sacred. And I felt remarkably connected to another without sharing one single word. Sharing the same space as another person without wanting or needing words means you are more willing to be open to a human connection that doesn’t necessitate a detailed examination of someone’s history or background or resume. Silence, with an accompanying willingness and desire to be present, says everything that needs to be said.

Someone who is preoccupied with “awkward” silences fears silence for what it might reveal—about themselves and the person they are near. Silence focuses our attention in ways that no words could ever inspire because it reveals a truth that caregivers already know from their experiences.  It is talking—not silence—that camouflages what we already have in common with one another.  It is talking—not silence—that dupes us into believing that we need to use words to scan for possible similarities.

Caregivers have a remarkably high tolerance for interpersonal silence.  Most people’s instinct is to panic—exit immediately before something happens that might reveal the truths of connection that can be noticed and experienced with anyone. Caregivers know similarity always exists between themselves and another.  It is just waiting to be noticed and appreciated.

Caregivers know that the person in front of them—no matter who they are and how “healthy” they are—is always afraid, hurting, and uncertain too.  No amount of talking takes that human truth away from us, it only temporarily distracts others from noticing—creating an unnatural and unnecessary distance between people. Connection is possible precisely when one lets go of the pressure to feel like the gaps of silence have to be filled with words when in the presence of another.

When you hear someone talk about “awkward” silences, what they really mean is “awkward” presence. Unfortunately, too many people have been trained out of knowing how to be with another person. They might be quite proficient at talking to others—but quite limited when it comes to creating connection.  Most people are surprised when they “find” commonality because they mistakenly believe connection is a scarce resource. Caregivers, on the other hand, expect to find connection, but realize that connection is so rare not because it doesn’t already exist, but because of an unwillingness to allow it to be noticed, appreciated, and fostered using the language of silence.

Ask This Question—Create a Closer Connection

2018 March 30

“What’s wrong?”

If you’re in a close relationship, you’ve inevitably asked (or been asked) this question out of concern and care.

Beyond the information contained in any possible response, something more is happening. Inspired by how trauma informed care helps young people respond to some of life’s greatest challenges, it’s important to explore what else we are communicating about our relationships when we ask (or are asked) the question—“what’s wrong?”

You are defying my expectations and making me uneasy because if there is anything I can count on in this world—it’s you being the ‘you’ I already know.

If you are changing—then that means my whole world is changing. That means I’m going to have to change, and that’s scary.

 I’m worried that you’re experiencing something that I feel powerless to help.

 I can no longer predict what you are going to say or do. That means I’m going to have to question our whole relationship.

 We ask (or are asked) endless variations of the what’s wrong question sprinkled throughout our everyday conversations with people we already care about or feel close enough to ask. Herein lies the paradox of this question. We only ask—what’s wrong—of the people we know well and yet, this very question changes what can happen between two people because the question . . .

  • Demands loyalty to the past. The question itself, though asked out of concern, requires someone we care about to justify why they are seemingly different than they used to be. Without knowing it, the question asks for loyalty, not understanding. It asks the person we care about to remain loyal to who it is we remember and, seemingly, already know. This simple question suggests that their true self is the self we already know and are already familiar with.
  • Blinds us to the person they are becoming. When we ask (or are asked) what’s wrong, we are preoccupied with our needs, not theirs. We are saying that we are only willing to pay attention to what we once knew—not the radical or subtle changes that are available to be seen and understood—if we so choose. In the process, we can’t help but deny how the person we care about is seeking to make sense of their experiences. This question puts too much emphasis on parts of the person we already know—not on the ingenious combination of how the person we know is seeking to respond to the challenges affecting them.   Being asked what is wrong overplays constancy because it falsely assumes that we care more about consistency than who they are becoming.

As a childhood trauma expert, Dr. Perry emphasizes the value of asking “what happened.” In times of crisis and stress, we all need something from others even if we don’t know how to communicate that need. We need people around us who will help us re-orient to our experiences. Not friends or family who demand fealty to the past, but loved ones, friends and confidants who can also appreciate change and difference amidst a shared history. When someone asks what is happening—not what’s wrong—the question becomes an invitation to dive deeper, to explore change, and to allow us to share how our unfolding experiences are remaking us.

Relational closeness creates possibilities and perils. A shared history can be overwhelmingly reassuring because it allows us to understand another person without having to say a word. At the same time, a shared history can be overwhelmingly alienating when it is used to expect loyalty and adherence to maintaining the appearance of understanding. How we use our knowledge of another can make the difference between reassurance and alienation, connection and aloneness.

The question is ours to choose. When a loved one or friend is in the midst of challenge and chronic stressors, we can invite them to become even closer if our tolerance for appreciating change and difference and inconsistency and messy re-orientation is made clear. And likewise, we will inevitably gravitate toward those who draw us near by seeking to understand who we are becoming.

“What is happening to you?” isn’t a question camouflaged as an indictment. It isn’t an expectation shrouded in a sign of care. It is an invitation to create enhanced relational closeness within the safest space possible—a canvas of friendship and connection and care that allows for rough drafts to be voiced without consequences, criticism, and judgment. Change need not be a threat to relationships and connections. If we are genuinely interested in what is happening now to the people we deeply care about, we must remember that the questions we ask may bring us closer in ways we never thought possible.




Creating Closeness . . . Through Listening

2018 February 22

Listening is the least valued, most misunderstood, and yet the most potent form of communication. Even though most people put “listening” at the top of their resumes, those of us who are in caregiver relationships know that listening isn’t just about remembering something and it surely can’t be reducible to a “skill.” No, it’s so much more than that. For caregivers, listening is vital to relationships because it is . . .

An Invitation . . . Comprehension is applauded because facts and information can be recorded and transcribed, memorized and regurgitated. But the kind of listening that caregivers engage in is distinct because it isn’t only about what is said, but what is made possible.

Invitational listeners create conditions for sharing and understanding. This involves a willingness to be close enough to another person to invite the possibility for genuine and authentic sharing. And sharing isn’t only about words—it’s about an awareness of your loved one that allows them to communicate in ways most others don’t ever notice because they are preoccupied with the exchange of information.

I’m not simply talking about physical presence, but a presence of attention that is open to what is possible. Openness is so scary because it means not being able to predict or control what will happen in an interaction. This is the very reason that invitational listening is so rare—it asks the invitational listener to . . .

 Turn away from the world—yes, someone else might be texting or calling you—by turning toward, completely and wholly, this person.

 Allow the spontaneity of the moments that follow the invitation to defy time constraints.

Invitational listening isn’t a one-time event that can be scheduled. It’s not something that takes place in a meeting room or during an interview. And it can’t be reducible to mere information and words. Invitational listening means a willingness to open ourselves up to another, rejecting all else around us, allowing personal agendas and convenience to evaporate into an embrace of this moment, this person, this possibility for connection—now. Listening is the language of attention, and invitational attention creates an undeniable motive for sharing and connecting in ways that too often go unnoticed.

To Create Closeness . . .

Listening for comprehension is great for taking tests or remembering directions but that kind of listening is too focused and restrictive. It depends almost entirely on the assumption that another person knows exactly what they want listened to as if what they were going to share were a one-time event ready for prime time.   These listeners listen only to what is said in that moment, paying special attention to the new and different, the bottom line, or the main takeaway. Listening like this is loaded with conditions and can’t help but get in the way of genuine connection . . .

“I just can’t handle hearing that right now.”

 “I don’t call anymore because I always get off the phone feeling so stressed.”

 “I can’t handle the awkwardness anymore. Sometimes, there’s just silence. And I don’t know what I’m supposed to say or do.”

On the other hand, creative listening is so distinct because it isn’t about changing or editing what is shared in our presence. This kind of listening requires a willingness to be near another as they voice their fears and concerns and anxieties and vulnerabilities. To be near another during their disorientation. Not to change them or silence them or sanitize their stories and experiences, but to know that our willingness to listen to the apparent senselessness of the moment is necessary for creation, connection, and sense making. Making sense is never achieved in private. It’s always something created with another—out loud, in a shared presence of unconditional attention, over time, as drafts of our selves are shared and modified, reclaimed and revised, edited and altered.

Unlike other types of listening, creative listening almost always involves awkwardness and fear and anxiety and uncertainty because this type of listening is about closeness—not comprehension.

 That Transforms Both People . . .

 Caregivers realize that listening is always relational—an invitation to create closeness. Listening isn’t simply about paying attention to finished stories and eloquent statements. It’s a willingness to be near another as they are unfolding and the stories that once made sense are redrafted and remade. More than most, caregivers know that listening is an invitation to make something—together. Your everyday willingness to listen is a radical act because it oftentimes occurs when the world around no longer believes your loved one needs to be listened to. You—and your presence and attention—disagree. You know something others don’t—listening is transformative for both you and your loved one. Transformation through listening isn’t a public act to be seen and liked by others. Transformation unfolds when we open ourselves to being near another precisely when we have no idea what can be made and created—together.


This article was selected as “Top News” in the Aging Industry news page at: https://www.seniorcare.com/resources/aging-industry-insider/top-news-for-march-2018/


When “Getting Through” No Longer Works

2017 September 17

Put your head down. Keep going. Grind. Just get through it. This is what we tell ourselves when life becomes difficult. This is how we stay motivated when what we are facing is so frustrating and overwhelming that we must remind ourselves that something better is waiting on the other side.   This is how we keep going when our bodies and minds tell us otherwise.

When it’s over. When life gets better. When things can return to normal. If I can keep going just long enough to overcome this, then . . .

Suffering is never a destination any of us would choose for ourselves. For far too many of us, however, chronic caregiving means that what we are experiencing now is what we will be living with—indeterminately. While we are all vulnerable to using the future as a way to help us get through the present, we also need to be aware that exclusively relying on the just get through it mentality has real-world consequences for our everyday well being . . .

Our everyday is now—not later. Perpetually delaying the value of our present means we risk meaninglessness and burnout. A grin and bear it attitude might allow us to temporarily free ourselves and others from making sense of our overwhelming challenges, but this approach also creates additional suffering because what we are experiencing in the moment is left without the attention it deserves. When this happens, we become vulnerable to other’s leftover understandings of our experiences.

I’m so sorry.

It’s just so depressing.

I don’t know how you do it.

For your sake, I can’t wait until this is all over.

Well-intentioned comments such as these remind us that we are where no one else wants to be. But after people walk and drive far away from our situations, we are still here—in it. Other people will not make meaning for us. They will not find value in our experiences. They don’t have to—yet. They don’t need to—yet.  We have to—now.  We must—now.  Or we risk getting stuck in others’ stale misperceptions that deny the very parts of everyday realities that we must inject with value, especially when they appear unbearable.

Today can’t just be a means to tomorrow—it must have its own logic and purpose and value. Burnout is a side effect of not being able to talk about what we are experiencing without referring to next week, next year, or when things might return to normal. There has to be more to the value of today than the fact that it gets us one step closer to tomorrow.

Unfortunately, even well-wishing friends and family can’t help us in this regard because we make everyone around us feel momentarily better when we camouflage our everyday challenges in a preoccupation about the future. Yet, choosing not to make sense of our painful experiences now means we are choosing to minimize the value of what we are currently experiencing.

Committing ourselves to making deep meaning about the experiences we are going through now—not just the ones that make others feel comfortable hearing—means rejecting the fictitious logic of progress in an attempt to reclaim some semblance of control. When we begin naming our experiences as real, we bring our everyday challenges out of the shadows and into full light to be noticed and appreciated and valued.

Choosing to begin talking with those closest to us about the challenges and suffering associated with our experiences allows us to begin making sense of our everyday with those we love, instead of pushing them away with false justifications of when I get better, later, not now. This means beginning difficult conversations. Risking awkwardness. Knowing that later and soon are a type of irresponsibility that doesn’t affect only us but also impacts those that we love who need us to be active participants in the ongoing process of making sense.

Making meaning in the midst of suffering is not easy. Our culture reminds us daily that making sense of where we are—not just waiting until we get where we so desperately want to be—will make others uncomfortable. Creating value about our authentic experiences asks us to reject the getting through this mentality and give voice to the very realities that are going through us. Of course, here’s the challenge: well-intentioned outsiders don’t need to make sense of their everyday—we do. We can no longer wait for permission. We can no longer delay the urgency of our daily lives in hopes of waiting until we get through it.  Meaning making is our responsibility and opportunity. It can no longer be postponed if we are serious about creating the values that will guide, comfort, and sustain us in our ongoing care experiences.



Where Did Everyone Go?

2017 July 27



Who wants to visit someone in a hospital? Too depressing, right? Who feels comfortable walking into the home of a friend or neighbor who is chronically ill? Too awkward, right? Who knows what to say or how to act around a work colleague whose preterm child just died? Too personal, right?

This is how modern life works. When things are going well—people are around. And when life becomes strange, fractured, interrupted, inexplicable, messy, uncertain—others willingness to engage silently evaporates. This doesn’t necessarily happen because people are bad or mean or even insincere (even though it often feels this way). So, why do we often feel like the people we expect to comfort us too often disappear into the background when we most need them?

We have a cultural care problem that too often leaves us unprepared to comfort those in need. Throughout our lives, we are taught (and rewarded) for celebrating ongoing and never-ending change.

In the world of commerce, we are constantly being told we need to buy this or get that so we can become something different or better.

In the workplace, we are expected to constantly improve and our performance evaluations are based on proving how much we’ve done, accomplished, and changed over the past year.

Even in our most intimate of relationships, we ask those nearest to us to constantly change . . .

“I love you but I need you to value your health more by losing weight.”

“I love you but you need to be more passionate if this is going to work out.”

“I know you work really hard, but it sure would be great if you made a little bit more money.”

Our culture tells us that acceptance is always synonymous with settling and resignation. So, is it any surprise that our preoccupation with constantly changing ourselves and others has become memorialized into common sense . . .

Engaging with others should always come with conditions.

 Change is always possible and within our control.

 Tomorrow will always be better than today.

 Acceptance and satisfaction means settling and settling is a sign of failure.

Our collective faith in perpetual change gives us a place to focus our attention, dreams, concerns, worries, needs, and hopes. But an exclusive preoccupation with change also makes it difficult to know how to act or what to say or how to be when we are in the company of someone whose life situation calls forth acceptance—not change.

When we are asked to be with the person in front of us, not the past version of that person, not the future possibilities of that person, not the person you need him to be, or even the person you want her to be—but the person next to you, yes, that real person—is it any wonder too many of us become overwhelmed and rendered incapable of connecting?

What do I say? What can I say? What would I talk about? What can we possibly have in common? I don’t want to be rude, but what can this person do for me? Where will this conversation lead? Why would I connect with someone and risk getting close when there’s no way to predict what tomorrow will bring? I just want more, what would I have in common with someone who doesn’t want that?


Nowadays, genuine, deep care requires a corresponding type of rejection. In accepting the person nearest to us who is in need, we also have to reject the habit of looking through people to find a glimpse of our future, as if the people we are with are simply a means to something better. Accepting another person without conditions can be blinding because it asks us to be with another without the protection of talking about what isn’t happening, what should be happening, and what we want so desperately to happen.

When people ask you why you are a caregiver, or question how you have been able to care for a loved one for so long, or why you are such a good friend to others in their times of need, what they are really asking is how can you possibly engage another without the filter of change?

While most people are obsessed with persuading others to become and do something other than what they are now, they miss what we have trained ourselves to appreciate. On the other side of change is a frame of acceptance—a radical way of being with another that invites dimensions of deep connection. When reaching toward others, what would happen if we gave ourselves permission to connect without the expectation that the person in front of us need be anything other than who they are—now? This simple but profound orientation might just be the invitation to connection that reminds us—and them—that not everyone leaves when need rises up.




We Need Our Own Sirens

2017 July 5


You feel alone. Exhausted. Calm one moment and overwhelmed the next. Certain that you could never have prepared for what you are now experiencing. You want to reach out and find comfort—but how and to whom? Before long, the desire to find someone who understands is replaced by the belief that no one understands and no one needs to understand what you are experiencing.

There has to be something between yelling out “I need help” and responding to earnest queries from others with a poised, “I’m fine.”

We unquestionably pull over for emergency vehicles as they race us by, sirens blaring, lights flashing to rescue and help someone in need. Yet, at the same time, our ritualized appreciation of acute emergencies has also desensitized us to our everyday uncertainties and concerns that too often go unnoticed, discarded not by intention but because chronic challenges of care don’t fit in a culture that recognizes emergencies but little else, because…

Physical emergencies call for immediate action, everyday needs are messy and ambiguous. Our culture plans for emergencies. We drill. We talk about how we might respond. We strategize about whom we might call and where we will meet. Emergencies call us all into action—out of our everyday routine and into response mode that is singularly focused.  Chronic care and relational needs, on the other hand, just don’t work that way.

Ongoing challenges are messy because they are often invisible and unknown to others. They don’t call attention to themselves unless we call attention to them ourselves. Who wants to be their own PR person for our privatized feelings and angst?

“I’m really struggling but I don’t want to make a bigger deal of it than it is. I mean, it’s not an emergency.”

“I am so in over my head that I wouldn’t even know where to begin. I’m so embarrassed that it’s gotten to this point that I wouldn’t even know how to reach out.”

“I don’t even get what’s going on with me—how could I begin to think about explaining it to someone else?”

How many of our everyday struggles and doubts and uncertainties get lost right here—in this moment, when we censor ourselves because we mistakenly believe that since what we are experiencing isn’t necessarily an emergency, it shouldn’t be shared, can’t be shared, won’t be understood, and won’t be cared about?

Unlike an emergency, when it comes to our everyday needs, there is no universal audience that will immediately get what’s going on. We have to create our own audiences when it comes to sharing our everyday needs and that requires choices and effort and too often . . . silence.  We don’t have a siren. And if we did, people would probably tell us to turn it off because our concerns don’t have clear beginning and ending points—they linger, taking their own time, disrupting our lives in ways that defy speed and closure and containment.

Emergencies ask us to get out of the way and find help. The sharing of everyday needs calls us close and always changes everyone involved.  An emergency, by definition, necessitates immediate action and response. Most of us respect the nature of emergencies by getting out of the way so professionals can do their thing. They know what they are doing—we don’t. Everyday, chronic needs don’t ask us to be spectators—they implicate everyone involved and require us to be in the way.

When we seek to share our own concerns, those closest to us become implicated. There are no spectators because we are really talking about ourselves and those closest to us. Our vulnerabilities. Our fears. Our biases. Our expectations. Our histories. Our futures. Our reputations. Our relationships.

“What do you mean you’re no longer happy? What does that mean for us?”

“I know you are overwhelmed caring for Mom, but I don’t live near her, so what do you want me to do about it?”

 “My illness isn’t just mine, it’s going to affect us and our entire family.”

 “I’m worried about Dad. Do you think we should talk to him? We’ve avoided the situation for this long, but I don’t think we can any longer.”

 Flashing lights and screaming sirens don’t accompany our chronic needs. No one pulls over for them. No, these ongoing challenges are quietly integrated into our relationships. Hinted at. Teased out in subtleties and reserved for those we most trust.

As we become ever more skilled at talking about the spectacle of public emergencies, our ongoing struggles are being pushed out to the margins of view ever farther outward

Not worthy of a ‘like’ on Facebook.” Ever farther outward. “Not appropriate for dinner conversations.” Ever farther outward. “Not fun enough to talk about when out with friends.” Ever farther outward. “Too revealing to open up about at work.” Ever farther outward. “Leaders are supposed to show strength, not vulnerability.” Ever farther outward. “Don’t burden them, they’re your kids.” Ever farther outward. “Not now, it isn’t the right time to bring it up.” Ever farther outward. “I don’t want my family to worry.” Ever farther outward.

What would happen if amidst the sounding screams of sirens, we also paused long enough to listen to the whispers of the everyday needs and concerns of those nearest to us who don’t call out to be saved, but to connect? Don’t just pull over, listen closer.

The Company We Keep

2017 June 2

Our most important life decisions aren’t about what we do.  They are about who we focus our attention, efforts, time, and care upon — our audiences.

The following is about as close to a social law that exists — we eventually conform to and merge with those we are near, day in and day out.  Yes, it’s so difficult to notice the impact of our audiences upon us because the values and beliefs and ways of talking and being with those nearest to us can’t help but become our world and define our perspective.

For caregivers, our audiences — your mother, father, child, spouse, friend — don’t need to persuade us when they seep into us.  They don’t need to cajole us when they surround us.  Their worries become ours.  Our worries become their worries. Then, without notice, our everyday and ongoing interactions with them shape the way we believe the world works and, perhaps most importantly, the ways in which we believe the world should work.

That’s what makes us so unique — and misunderstood.  Others seek audiences that promote advancement and opportunity.  Moving up the corporate ladder or impressing our friends at a party are legitimate reasons for attachment to particular people and audiences.  Doors open.  Opportunities are made.  Contacts are established.  These are all valid and important reasons for sociality.

But the caregiving experience is so often misunderstood because most others can’t fathom why we would spend our time with those who promise us nothing other than who they are . . .

No, really.  Why would you do that?

Can’t you find someone else to be there?

What do you get out of it?

Doesn’t it depress you to spend your time with someone who is . . .  

These aren’t mean questions — they are simply the questions asked by those who can’t understand that there is value in our care relationships with those stripped of title and power and prestige by their illnesses and vulnerabilities.  It is a radical statement to engage in a relationship based not on what we might gain, but on what it says about the person we care for and our values.  A relationship beyond advantage.  Beyond strategy. Beyond expediency. Not a relationship based on what it might lead to or what it might represent. A relationship based on what exists – now.

Our care associations say something more eloquent about what we believe than we could ever put into words.  Our care means we are willing to engage in relationships that don’t necessarily guarantee us comfort.  Or assuredness of appreciation.  Or deep understanding.  Or peace of mind.  Or reciprocity.  And yet, we still care.

These days, I no longer listen much to what people tell me about who they know or whom they associate with that they believe will impress me.  I look for character where few others pay much attention.  I don’t look at people as much as I look to whom they keep company with.  Show me someone who cares for another without notice or acknowledgment or prestige, and I know this is someone I want to keep company with because we know something most others haven’t yet learned.  The most important relationships in life don’t necessarily lead to anything — they call us to be something that we didn’t know was possible.

It’s not just what we stand for — it’s who we stand near that matters most.

Reintroducing Ourselves to Permanence – Again and Again

2017 May 19


The permanence of loss takes a lifetime to reconcile.   It’s far too overwhelming to appreciate what permanence really means at any one point in time.   Maybe that’s why permanence reintroduces itself to us again and again throughout our lives.

Permanence, I know you well by now, so many of us do, but you still surprise me, especially . . .

On Holidays. Mother’s Day. Father’s Day. Birthdays. Anniversaries.  Hello again, permanence—at least I expected you on these days of celebration.  I planned for you.  You planned for me.  These wonderful holidays are defined by being in the company of those we love.  Permanence, you are so overwhelming because you introduce yourself through absence—in the darkened corners of what we feel but don’t know how to make known to others.  No Hallmark cards are written for the people we love who aren’t physically present because we’re supposed to send our cards somewhere.  We’re supposed to address our letters to someone. We’re supposed to make dinner and honor someone—who is here.  Permanence, even though I knew you were coming to visit on these very holidays, you still find ways to surprise me.

That’s what makes you so mysterious and haunting.  You’d think I’d be used to your presence on these special days.  But, on these days, when I have to think of you more than I want and in ways I can’t escape—you motivate me to retreat into myself even when I’m in the company of others.  Conversing with myself while I’m talking to others, you are the echo no one else hears—the echo that, on these days in particular, becomes louder than the actual voices around me.

When We See Beyond the Frame.  Others only see the images of people that are neatly represented within the framed borders of pictures.  Permanence, you require us to notice who isn’t in the picture—beyond the framed border of living and dying.  You call us to notice what is and what isn’t. What used to be and what is no longer.  Others only recognize what’s right before them but you always remind us of the white spaces of loss and grief that others don’t seem to notice.

You make us see who isn’t where we thought they would be—the excluded spaces in-between then and now, yesterday and today, lost and found, remembered and forgotten.

Silence is the response you invite even though each day we think about trying to bring our multiple realities into existence for others to verify.  But it’s too easy to become overwhelmed by the burden of introducing our multiple realities to others.  Silence reminds us that you—permanence—are here and everywhere, a constant voice that only we hear.  Those not yet touched by your presence see the world around them in the fluidity of one dimension. Those of us who know you well quickly realize that we are marked by a deep awareness of realities that feel paradoxical—present and absent, included and excluded, contented and yearning, here and there, inside the frame and beyond the frame.

When We Get Caught in Traps of Time.  Grammarians clearly weren’t thinking of you when they created discrete categories of past, present, and future.  Most people categorize their lives into what happened, what is happening, and what might happen, a seductive orientation to time that makes complete sense when there is no reason to defy the laws of grammar.  But permanence, you trip us up all the time because you know that these same categories delude us into believing that what has happened is over and distinct from what is happening and what we believe might happen in the future.

Others mark their time by years with someone. We mark our time by years without someone.  Permanence, we feel overwhelmed in your presence because we know that time doesn’t flow evenly and orderly, but rushes through us and past us and onto us, washing away the boundaries between past, present and future.

Approaching permanence is like looking at the sun—you can’t stare at it straight on.  Yet, it is always reflected in what is said and what is not said and who we see and who we don’t.  In the shadows of our everyday lives, we are constantly forced to reconcile the endless shades of permanence that change us throughout the course of a day in ways that disappear as quickly as they appear.

Permanence, if anything, you remind us—whether we want the reminder or not—that you refract our attention and understanding in ways that makes us question what is real and what isn’t.

Why Caregiving Makes You So Strange (and Scary) to Others

2017 May 8

We hear it.  Others believe they are giving us a compliment when they remind us of  how “special” we are because we are caregivers.  Beyond the comments of appreciation and disbelief—“How do you do it?”—others’ reactions to our care can’t help but make us feel different.  Are we really that special? Are we really that unusual? Is it strange that we are caring for someone we love in their time of need?

What is it about caregiving in modern life that makes this role so unusual, so mysterious, so needed and yet, so marginalized?

It’s Difficult to Care for People Who Have Beliefs — Wouldn’t it sound odd to ask parents of a newborn, “How do you do it?” “Why do you do it?”   Unlike parents of newborns, caregivers typically care for people who have beliefs.  People who have said ‘yes’ and ‘no’ throughout their lives—making the care role seemingly more challenging because we find ourselves caring not simply for a body of an innocent and promising young child, but for a body full of ideologies and agendas and choices and regrets and mistakes and confusions.  Caring for an adult human being means caring for another in spite of relationship conflicts, in light of political disagreements, and even when knowing that the person we care for is not perfect.

Others can’t help but marvel at our willingness to care despite everything the person in front of us represents or symbolizes.

Care isn’t simply about the endless tasks of caring for a loved one’s body—it’s about a willingness to overcome the differences that keep us separate and apart and distrustful when our bodies are healthy.

Unlike others who are mystified by what we do, our care is viewed as a radical act of heresy because it means we are willing to care alongside our fears, hesitations, and disagreements.

There’s More to Relationships than ROI (Return On Investment) — Throughout our lives, most relationships are based on an unstated arrangement—we engage others when we gain something from being with or near them.  We receive something from someone and we provide something for another, making it possible to justify our time and energy and attention and physical presence.  This type of reciprocal exchange makes so much sense when relationships are perceived as equal—“I’m giving as much as I’m getting and I’m getting as much as I’m giving.” 

When it comes to caregiver relationships, everything is turned upside down.  Caregivers rupture the unquestioned assumption that we should only engage in relationships in which we gain as much as we give.

“Let me get this straight—you care, day after day, and you get what in return?”

Your care, your willingness to be with another without the assurance that you will gain advancement, fame, money, solace, comfort, or fulfillment—can’t help but make others uncomfortable because it defies the expectations we bring to almost every other type of relationship.  Your ongoing care means you must know or understand something about human connection that makes others question everything they believed to be true about relationships that matter.

You Can Be With Someone Without Trying to Change Them — Throughout adulthood, culture celebrates an ongoing intolerance for acceptance.  Never settle. Never accept.  Never stop. Never stop wanting. Never stop trying. Never stop desiring. Never stop persuading.  Never stop wanting something more than what is before us.

Others preoccupy themselves with changing the person in front of them—“More of this,” “Less of that,” “You need to do this,” “You can’t do that.”  This is called care and love in most other relationships, but this way of engaging another is built on the belief that care means focusing on who we want (and need) the people we care about to become.

Caring for people who are ill and not getting better requires something of us that others find hard to imagine: a greater tolerance for acceptance.  Even though we have a higher tolerance for acceptance when caring for our loved ones—it doesn’t mean we settle.  No, we simply see differently.  We are open to noticing the person in front of us without the distorted lens of what could be.  We realize that when we drop our obsession with seeing what isn’t—rather than what is—something emerges that is missed by most others.  We try to care for another without obsessing about the future.  We seek to care without focusing only on what is missing.

When we care through a frame of acceptance—rather than change—we allow our attention to be directed at the realities before us, rather than the endless possibilities of what might be, and what could be, and what should be, and what may never be.

The next time someone compliments you on how special and different you are for caregiving, it’s great to appreciate their comment.  But remember, it’s not just the fact that we care for another that makes us different, it’s that we are engaging in a way of being and valuing another that defies what others know to be true—or even possible.

Near-Illness Experiences

2017 April 21

When most people think of sickness, they think of a person who is sick or has an illness, as if the sickness is something that one individual possesses.  Caregivers can’t help but understand sickness differently than most others.  While most people think sickness is only about what happens to one person’s body, our repeated exposure to the illness experience changes us as we are constantly reminded that . . .

We aren’t always in control.  Only when we spend time with and near those who are sick, do we know that the body’s voice—aches, pains, discomfort, suffering—can’t be ignored.  Sickness reminds us that it works on its own schedule—not ours.  Our calendars are full of appointments and meetings and to-do lists that we set up when we could plan out our futures based on availability.  But our loved one’s illness doesn’t care what we had planned for tomorrow.  It can’t be postponed until we can mesh our calendars.

Whether brief or permanent, near-illness experiences require us to look in the mirror and see ourselves differently than we might have ever looked at our ourselves before.  Spending time near sickness means never being able to forget that there are forces at play beyond our will and desires.  Care, up close, prevents us from believing that we can—and should—do whatever we want, whenever we want.

We are constantly humbled because we know that sickness eventually finds us all—regardless of our size, strength, income, or background.  Humility is not a space most others inhabit on a daily basis but for those of us who spend time near illness, we can’t help but notice what most others overlook.  Near illness, life appears fragile.  We see so clearly what can go wrong and find it hard to let go of this truth. Appointments can be missed. Dreams can be interrupted. Schedules turned upside down. Habits broken.

When near the sights and sounds of our loved one’s discomfort, we are affected too—often finding ourselves in a state of perpetual unease.

We don’t feel like reading. We don’t feel like watching television. We aren’t comfortable with the lights on. We aren’t satisfied when the lights are off.  We don’t feel like talking. We can’t sleep at night. We are tired during the day.  In a world that’s always on, being near illness can make us feel off, refocusing our attention to the functioning of the limits of the body in ways that inspire respect, fear, and reverence.

We need others.  When we are near healthy bodies, we want an audience to display ourselves, our talents, to remind others—and ourselves—that we are important, worthwhile, funny, and desirable.

When we are near illness, something drastic and disruptive occurs.  We don’t want others to remind us that we are worthy, we need others to remind us that we are not alone because the suffering of those we care for has the incredible capacity to exaggerate our isolation.

We are the witnesses that hear and comfort our loved ones when they can’t present themselves in ways that make others feel more comfortable.  As witnesses to physical authenticity—the kind of authenticity no one talks about—we need to know we are not alone.  We comfort our loved ones with our presence by assuring them that our care exists without conditions.  We reassure them that they can close their eyes and know they will wake up with us near.  But we need reassurance too because our witnessing means that we are often left unprotected from our own doubts and fears.

Sickness and care are so interwoven that to untangle one from the other would render both meaningless.  Sickness without care is unbearable.  Care without vulnerability has no purpose. Too often, we think of people as sick or well, caregiver or cared for—exaggerating the differences between our ill loved ones and us.  We care for people who are being remade by their illness and in the process, we are changed.  Illness can’t be quarantined to bodies alone, it becomes a part of our relationship as care reminds us of what most others too quickly forget: we can’t help but see ourselves in those we care for just as our loved ones can’t help see themselves in us.  For those of us who have had near-illness experiences, we know that illness can’t ever be understood by biology alone—it’s also a relational experience that constantly reminds us of truths we can never forget—even if we want to.  

Redefining Confidence – Caregiver Style

2017 April 6

Confidence is a preoccupation for most of us.  We worry about building, losing, demonstrating, and developing confidence because we all want it—the ability to walk into any scenario armed with an unwavering belief in ourselves and our ability to influence people and solve problems.  This is the kind of confidence we typically look for in leaders, but there is a different kind of confidence no one talks about but you demonstrate all the time—caregiver confidence.

Unfortunately, the way we typically think of confidence requires us to believe that we are better, smarter, more knowledgeable, and more competent than those around us.  This kind of confidence only works if we believe we are fundamentally different from those around us.  It presumes that the confident person already has the answers and always knows what’s going on—as if confidence was something we possessed.  In the process, we can become so focused on proving our confidence that we lose touch with the very people around us because of an overwhelming concern with how we look and sound and act in front of others.

Caregiver confidence isn’t about what happens in front of a general audience—it’s all about what happens when we are near those we love.  Caregiver confidence means we don’t assume anything—our confidence comes from questions—not answers.  We listen and observe to find out what is going on.  What does the person I care for want? And know? And believe? And value?  We don’t worry about “building our confidence” because we know it’s not just about us.

Instead, we constantly reconcile ourselves to the situation at hand—not the situation we necessarily want.   Not the situation we believe should happen.  Or the situation we wish would happen.  Our confidence isn’t about asserting ourselves to make others conform to us, it’s about integrating ourselves into others’ lives as they are.

Too often, people assume confidence is built around an unwavering belief in what should be done.  This would be sufficient if we were working with mere objects.  But we aren’t talking about spreadsheets and analytics.  Caregiver confidence doesn’t allow us the luxury of making grand proclamations promising to solve our loved ones’ problems and frustrations and suffering.  No, everything we say and do is grounded in a radical humility earned from a willingness to listen to the fragility of our loved one’s bodies.  And only by listening do we know that despite what we want to happen, we can’t just promise to wipe away what we don’t want to see or know.

Listening and connection are the architecture of our confidence.

The next time someone tells me that I appear to be “lacking” in confidence—I’m going to remind them that not all confidence is created equal.  But I have to be honest.  It’s nearly impossible to explain caregiver confidence to outsiders because our confidence is demonstrated when most people aren’t paying attention.  Our confidence means being present for loved ones long after others’ loud promises and bold proclamations end.  You and me—we don’t lose or gain confidence—we’re simply there when others tell themselves they can’t handle it.  It’s a willingness to draw our voices and bodies and attention near when vulnerability calls us.  Let’s just make sure we never apologize for a confidence that’s not designed to be showy.  For us, caregiver confidence isn’t about something we own, it’s all about a willingness to reach beyond ourselves to build something together with those we love.

When Caring Audiences Hurt

2017 March 14


When life as we once knew it becomes interrupted, our first instinct is to try and remind ourselves that we are not alone.  We must tell someone.  Someone must know.  The search for an audience commences as the news we didn’t expect and can’t wrap our minds around rumbles its way through us.  In an age in which we have instant access to audiences, we too often think only of the audiences that can be reached, rather than how the audiences we reach end up shaping us.  Friends and family and co-workers, these most caring of audiences, can sometimes unknowingly hurt us.  It’s important that we know that sincerity isn’t always a source of comfort, especially when audiences . . .

Ask us to respond to their needs, not ours.  “Everything will be okay.” “It’s all going to work out.” “This is part of a larger plan.”  We’ve all received these well intentioned, but hurtful responses.  Yet, we rarely ask ourselves why these sincere messages hurt so much.  These messages hurt because they defy what we are experiencing and feeling.  They ask something of us that is seemingly impossible.

“Everything is going to be okay” messages ask us to immediately clean up our confusion and disorientation.  No delay.  Now.  Give others what they need to hear, not what we are experiencing.

“This is part of a larger plan” messages require us to process everything that has happened, will happen, or might happen, and package our experiences into an easy-to-digest philosophy reducing our fragmented feelings and thoughts into one smooth and flowing statement.

Audiences that ask us to translate our feelings and responses too quickly have a low tolerance for uncertainty.  They view our anxiety and indecision and confusion as threats to their own world views.  Life interruptions are always messy and contradictory.   But these audiences respond only to answers—not questions—so anything that we are feeling that can’t easily translate into an ‘answer’ is made to appear angry or defiant or irrational.

Unfortunately, most audiences are trained to hear PowerPoint presentations describing information that fits ever-so-neatly into bullet points, not life interruptions characterized by inconsistency and rawness and anger and brokenness and denial.  When others ask us to rush the process of making sense of what is happening to us and our lives, we risk responding to their needs of control, rather than our authentic experiences that rarely align with others’ timetables or expectations.

Chase only solutions—not understanding.  “Okay, here’s what you need to do.” “Have you checked out this treatment, it’s worked for so many people I know.” “What’s your plan? Everyone has to have a plan.”  Solution-chasing audiences believe the world is filled with problems requiring solutions.  Because these audiences care, their willingness to provide solutions is seemingly a sign of sincerity.  Solutions are wonderful except when they are treated as the beginning and ending of engagement.  Audiences that approach us only with solutions act as if they know us, or know enough about us that they no longer need to listen to both what we are saying and what we don’t yet know how to communicate.

When our feelings and emotions are surrounded by audiences with solutions, care can feel like suffocation.  Solution chasers seek to shape us in their image because attaching a ready-made solution to our “problem” reminds them that the world is rational and orderly.  When overwhelmed by others’ desire for solutions, we risk thinking about where others need us to be, not where we are.

When the world around us makes sense, it’s easy to be surrounded by audiences.  We call them friends and family and colleagues.  Only when life turns upside down do we recognize what others need from us when we are at our most vulnerable.  We must be aware that those around us when we are most vulnerable also shape us.  As social creatures, we always bend toward the beliefs and values of those we surround ourselves with even when doing so may too quickly sanitize our confusions and chaos.

Today, send a special thank you to the audiences in your life who have the wisdom to be in your company without asking, needing, or demanding forced clarity until you are ready.  Today, send a special thank you to the audiences in your life who have the courage to be in your company without clear solutions when all others have long disappeared for fear that being near someone without a solution just might be contagious.  Too often, we only celebrate those who stand apart from the rest, rather than appreciating those who stand near us even when doing so might appear depressing and chaotic.  These audiences are our heroes because they allow us to be ourselves with others without betraying who we are in the moment.  Let’s take this moment to remind them, and us, how important it is to be near audiences willing to gather close enough to authentically listen and connect even in the midst of senselessness.

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